https://www.edbaklor.com/new-index daily 0.75 2018-01-27 https://www.edbaklor.com/home daily 1.0 2023-03-08 https://images.squarespace-cdn.com/content/v1/5a6c9f1e64b05f4a0d837489/1520101559187-64QTH72FMISKRVP5I3A2/0448_EdJeff_7918.jpg Home https://www.edbaklor.com/take-action daily 0.75 2018-01-29 https://images.squarespace-cdn.com/content/v1/5a6c9f1e64b05f4a0d837489/1517074471425-AL6DZ9M3YDHHF0ETCDBX/IMG_2052.jpg Contact Us or Listen to Ed https://www.edbaklor.com/projects daily 0.75 2023-03-08 https://images.squarespace-cdn.com/content/v1/5a6c9f1e64b05f4a0d837489/1517073306263-GCVKX8929HNFJNMEXNTZ/DSCN0570.jpg Projects Adventures By Disney Ed led the team to launch this award winning disney experience resulting in the highest guest scores in the entire company. within three years, 30% of the guests were repeat vacationers. https://images.squarespace-cdn.com/content/v1/5a6c9f1e64b05f4a0d837489/1517074039365-DZP71XU986SWMWBK18EU/77a043_ea00fff10cfa46fd8ef430aaad1283c1%7Emv2_d_4000_2250_s_2.jpg Projects laguardia terminal ed introduced a service excellence movement throughout the terminal -building a proprietary program around b s.h.a.r.p. - be safe, helpful, approachable, responsible and most important - proud! https://images.squarespace-cdn.com/content/v1/5a6c9f1e64b05f4a0d837489/1517073885783-4ZTNTJDFY2P2TDQEEY5C/IMG_1679.jpg Projects WESTJET ED LED THE INTRODUCTION OF PLUS SERVICE IN HIS TIME LEADING THE GUEST EXPERIENCE TEAMS OF FLIGHT ATTENDANTS, AIRPORT AGENTS AND CONTACT CENTER CONCIERGE TEAMS. ED ALSO INTRODUCED 24/7 SOCIAL CARE RESPONSE TEAMS AS A KEY ELEMENT IN DRIVING NPS AND GUEST SATISFACTION SCORES. https://www.edbaklor.com/contact daily 0.75 2023-03-08 https://images.squarespace-cdn.com/content/v1/5a6c9f1e64b05f4a0d837489/1517072735353-0JOAM5SWNZU8T3QMZY0Q/DSCN3616.jpg Contact https://www.edbaklor.com/what-we-do daily 0.75 2023-03-08 https://images.squarespace-cdn.com/content/v1/5a6c9f1e64b05f4a0d837489/1517070868959-M2BT8OZG27G95PR9S47J/IMG_0999.jpg What We Do https://www.edbaklor.com/early-leadership-lessons daily 0.75 2018-03-03 https://www.edbaklor.com/why-a-nametag-1 daily 0.75 2018-03-03 https://www.edbaklor.com/what-is-really-important daily 0.75 2022-11-05 https://www.edbaklor.com/innovative-communication-during-the-pandemic daily 0.75 2023-04-24 https://www.edbaklor.com/home-alt-bedford daily 0.75 2025-05-08 https://images.squarespace-cdn.com/content/v1/52a74d9ae4b0253945d2aee9/1390500612440-PGQSIY8KL9F7T5VIXQLO/chambers-2.jpg Home Alt A better world Starts with a choice Contact Us https://images.squarespace-cdn.com/content/v1/52a74d9ae4b0253945d2aee9/1390500503574-5BAPXZO9U06UV61P49UO/chambers1.jpg Home Alt Sustainability Starts with you Join Us https://images.squarespace-cdn.com/content/v1/52a74d9ae4b0253945d2aee9/1390500933384-LII4SRIPHFYOUFX0UCXC/chambers-4.jpg Home Alt A better world Starts with a choice Join Us https://images.squarespace-cdn.com/content/v1/52a74d9ae4b0253945d2aee9/1390504287124-HQ8GNX1JCE22V047MSQ9/chambers-8.jpg Home Alt Preserve Nature Join Us